Service Desk Engineer (m/f/d)
- Rankweil, Vorarlberg
- Unbefristet
- Vollzeit
- Completed technical training (HTL, systems engineering apprenticeship)
- First professional experience in IT service management desirable
- Ability to work in a team and willingness to co-operate with other departments
- Strong communication skills and pronounced customer orientation
- Knowledge of working with a ticket system and experience in client management (Windows, O365, AD etc.) an advantage
- Very good written and spoken German and English skills
- Effective processing of faults and enquiries from the specialist departments
- Management of output devices (notebooks, displays, smartphones, peripherals)
- Technical support for applications, operating systems and hardware
- Forwarding troubleshooting for complex problems to the relevant specialist department
- Documentation of support requests, solutions and known faults
- Hirschmann Automotive Academy
- Club and sports programmes
- FEEI collective agreement