Internal Customer Relationship Management (f/m/*)

Primetals Technologies

  • Linz
  • Unbefristet
  • Vollzeit
  • 21 Tage her
Developing solutions for the green future of the metal industry?Primetals Technologies is a global plant manufacturer and service partner to the metals industry and offers a wide range of career opportunities. We are pioneers, in the heart of Linz, with an extraordinary passion to lead the metals industry towards decarbonization and digitalization, contributing to a more sustainable environment. Our pioneer spirit and passion for the world of the iron and steel industry has made us to recognized pioneers in our sector.7,800 employees worldwide, including 1,700 at the Linz site, drive our technologies and projects forward. The core competences in Linz are: Iron and steel production, continuous casting, endless strip production, rolling mill technology, automation, environmental technologies, mechatronics, lifecycle services, digital transformation and green steel. If you also have an extraordinary passion for top performance and problem solving, then become part of our global team!Let's shape the future together!Internal Customer Relationship Management (f/m/*)What are my responsibilities?We are looking for support for the following tasks in our Sales & Marketing department (SM BA CRM):
  • Prepare and deliver monthly business reports
  • Coordinate and collaborate with various departments within Primetals Technologies in an international and cross-cultural environment
  • Maintain and process customer data, with a strong focus on ensuring data quality
  • Manage the CRM tool and sales-related applications, including user support, training preparation, and documentation
  • Identify business requirements for CRM improvements and assist in planning and developing system enhancements
  • Work closely with the marketing department to support the development of marketing automation initiatives
What do I need to qualify for this job?
  • A degree in Business Administration, Information Systems, Data Analytics, or a related field, combined with several years of relevant work experience - particularly in CRM systems, data management, and the preparation of data for management reports - is preferred
  • A background in CRM systems, reporting tools, or marketing automation platforms is a strong asset
  • Excellent German and English language skills, both spoken and written
  • Proficient in Microsoft Office tools, especially Excel; knowledge of SAP BW and SAP C4C is an advantage
  • Ability to explain complex relationships in a user-oriented and understandable manner
  • Strong affinity for IT systems and data
  • Interest in steel production technology and plant engineering
On a personal level, you impress us with your excellent communication and networking skills, strong project management and organisational skills, and the ability to handle multiple tasks and deadlines without compromising on quality. Thanks to your proactive, solution-oriented mindset combined with creativity and initiative, you are able to hold your own in multicultural and cross-functional teams.What else do I need to know? The minimum annual gross salary for this position under the collective agreement and assuming that all requirements are met is EUR 52.197,04 (F/00) or EUR 61.022,78 (G/00). This could rise considerably, depending on qualifications and experience. We also offer attractive social benefits, such as occupational health, adequate free parking, a canteen, as well as flexible working hours.How do I apply? If you are interested in this challenging and exciting position within an international environment, then submit your application online now:Contact:Primetals Technologies
Austria GmbH
A Group Company of
Mitsubishi Heavy IndustriesTurmstraße 44
4031 Linz
Austria

Primetals Technologies