Technical Consultant (f/m/d)
Adverity
- Wien
- € 55.000-60.000 pro Jahr
- Unbefristet
- Vollzeit
- Act as the primary technical advisor for our customers on all aspects of the Adverity platform, including solution architecture and feature usage.
- Lead the technical onboarding of new clients by configuring data connectors, writing SQL queries, developing Python scripts, and integrating third-party APIs.
- Provide deployment advisory services and best practice recommendations for data pipelines, transformations, and platform configurations .
- Take a consultative approach to ensure customers get the most out of our platform, translating complex technical requirements into effective solutions.
- Monitor and measure customer engagement to gather feedback and suggest product and service improvements.
- Collaborate with the Account Management team to support upselling and expansion opportunities through technical product demonstrations.
- Contribute to our team’s knowledge-sharing culture by organising and participating in regular technical sessions.
- 2–3 years of relevant work experience in a SaaS, data integration, or digital marketing technology environment (e.g., media agency or tech company).
- Proven experience in technically onboarding and training clients on software platforms, with a strong IT affinity, analytical skills, and a problem-solving mindset.
- Hands-on proficiency with advanced Excel skills and KPI reporting, as well as experience in digital marketing reporting.
- A good understanding of digital marketing or advertising data and analytics (e.g., performance metrics, campaign data).
- Experience with upselling or supporting account teams from a technical perspective.
- A customer-focused team player with empathy, a positive attitude, and excellent communication, organisation, and time-management skills.
- Fluency in both English and German is a must for this role.
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Lunch allowance for our in-house restaurant
- Ergonomic workspace and cutting edge technology
- Budget for job relevant training
- Regular team events (also remote)
- Modern and stylish office in the heart of Vienna
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)