Retail Operations Manager (m/f/d)
Waterdrop
- Wien
- € 45.000 pro Jahr
- Unbefristet
- Vollzeit
- As the first line store support, you handle all technical and functional POS queries, maintaining regular communication and are training new and existing managers on POS, shop systems, and stock procedures.
- You manage monthly and ad-hoc inventory counts, provide direction on stock management solutions, oversee retail banking, and assist with new shop openings including management training on systems and procedures.
- You are responsible for creating and updating policies and procedures, while monitoring sales, retail KPIs, and non-selling activities to identify opportunities for business performance improvement.
- You focus on executing strategies to enhance operational efficiencies, reduce costs, and prioritize quality, accuracy, ease-of-use, and efficiency.
- Ensure all shops have necessary packaging by managing relationships and overseeing replenishment processes. Coordinate with the warehouse to manage stock and monitor shipments, ensuring correct product flow.
- Act as a liaison between stores, business teams, and champion business initiatives while demonstrating agility in responding to changing priorities.
- You have extensive experience in retail.
- You have a positive attitude and proven experience collaborating with internal and external team members to achieve deliverables.
- You have the ability to think strategically and implement tactically.
- You have excellent communication and interpersonal skills.
- You have strong organizational skills, excellent presentation skills, and a positive demeanor.
- You have great market awareness and a strong passion for the industry.
- You have quantitative and analytical skills.
- You have the ability to manage and develop relationships across groups and functions at all levels of the organization.
- An amazing, ambitious and international team in a brand-new HQ in Vienna.
- Individual development opportunities in one of the fastest-growing E-Commerce companies in Europe.
- MyClubs sports vouchers, to have a sporty balance.
- Monthly events, to be active and have fun with your team members.
- In-house restaurant with subsidized healthy meals, for a break with your colleagues.
- Discount on your waterdrop purchases and many free merchandising items.
- Legendary summer and Christmas parties!
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