IT Business Analyst (f/m/x) I Customer Engagement

  • Wien
  • Unbefristet
  • Vollzeit
  • 3 Stunden her
Company DescriptionAs the IT of REWE Group Austria, we work together with our more than 700 employees to develop innovative IT products and services for all our corporate divisions in Austria and abroad, setting the tone for modern trade.As IT-Business Analyst in Customer Engagement, you'll support the international team to develop and maintain applications for our Customer Service in Austria and CEE countries. In this role you assist our subsidiaries and departments of REWE International with different projects by enhancing our existing Service Platforms, as well as modernizing our software landscape.Job Description
  • Collaborate with cross-functional teams to guide the entire software development journey - from brainstorming and solution design to implementation, testing, rollout, and ongoing support - ensuring alignment, clarity and lasting impact
  • Bridge the gap between business needs and technical expertise, helping stakeholders shape clear, efficient and future-ready solutions
  • Drive quality at every stage - ensuring solutions not only work but deliver real value to suers
  • Write and track Epics and User Stories (in Jira)
Qualifications
  • Self-organized way of working, excellent communication, hands-on mentality, solution-focused mindset
  • Practical experience bridging business needs and technology, particularly in requirements engineering and CRM applications
  • Fluent English, both written and spoken
  • A strong interest in how systems connect - databases, microservices, APIs - and the drive to keep learning more
  • A team player (colleagues as well as externals)
Additional Information
  • Flat hierarchies and short decision-making channels
  • A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
  • Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education)
  • A lunch allowance
  • Staff shopping and travel discounts
  • Extensive workplace wellness programme including fitness classes, massages, etc.
  • A dynamic start-up atmosphere with all the advantages of a leading retail company
  • An industry-standard, attractive and performance based annual gross salary starting at 50.000 Euro (on a full-time basis) with the possibility of higher pay according to experience and qualifications
No matter where you are in your career, we have a path for you. Whether you're looking for your first job, advancement in your field, or a new career shift. We're proud to employ great people who are passionate about their jobs. But they're all different. No matter who you are, what you need and where you're going, REWE Group can be a part of it. Apply now!Please upload your resume to give us insight of your work experience - anonymously if you like!We promote a diverse and inclusive work environment. Therefore, we welcome applications from people of different gender, age, cultural or social background, sexual identity and applications from people with disabilities. In addition, we would like to increase the proportion of women in technical professions and are particularly pleased to receive applications from women for this position.

Rewe Group