In this role you will manage customer support activities.The main tasks are:Responsible for digital key and Java Card customer support (applets, tool chain, digital key handling)Provide technical consultancy and guidance to customers in regards to design-in of NXP solutionsSupport technical design-in and lead customer projectsPrepare Application-Notes and technical support materials including technical product trainingsDevelop close relationship with the worldwide technical support networkYour Profile:Bachelor, Master or Phd Degree in Software Engineering, Electrical Engineering, Telematics or similar5+ years of working experienceExperience in customer support with focus on solutionsExperience in Java and C programmingGood to have experience or background in digital key handling schemes and basic cryptography (Public encryptions schemes RSA, ECC Private key encryption AES, DES, Hashing, MAC)Experience with smartcard and secure element system solutionsVery good written and verbal English skillsTeam player & Multi-culturally sensitive, Process and quality orientatedWorks independent, takes initiativeFlexible to travel up to max 20%Ready to create a smarter world? Join the future of Innovation. Join NXP. Apply online!At NXP in Austria, we are proud to have received several external awards. The Leading Employer Award 2020, 2021, 2022 & 2023, which is presented exclusively only to the top 1% of employers in Austria. Since 2022 we are allowed to call ourselves a family-friendly employer.In 2023 NXP Austria was awarded with the ‘Equalita’ quality label - the seal of quality for in-house advancement of women in the workplace.For more information visit our or our and follow us on social: , (Global), (Austria) and .What can you expect?Contract: This is a fulltime position with a permanent contract.Benefits: Besides a competitive salary, you will be eligible for our bonus plan and receive lunch vouchers, a higher than average number of vacation days and the possibility to buy company shares with a 15% discount.We also have a work from home policy and many more benefits. In certain cases we also provide a relocation package and support for your move to Austria.Development opportunities: We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills.Our office: NXP Graz/Gratkorn is based just outside of Graz, the city with the second highest population in Austria and the capital of the province Styria, with access to a highway, airport proximity and very good public transport connections to Graz.From there, you can enjoy the variety of opportunities Styria has to offer – whether you prefer outdoor activities in the gorgeous alpine mountains or cultural activities and events in the city of Graz.Hiring process: Applying only takes a minute! Fill in the online application and share your CV with us. After a positive screening based on your CV you will have an initial phone or video conversation with our Talent Acquisition Consultant followed by several business interviews.Here are some to help you prepare.And more: Life at NXP is more than work alone. We like to start our day with a free coffee and chat with a colleague in our social room and every day we offer fresh fruits for all employees. Join us at one of the many social activities that are organized by and for employees such as our summer parties, Christmas parties and sports events like a tennis tournament or sledging. Due to our location right next to the river Mur you can also enjoy the beautiful cycling and running path in your break or before/after work, because we also offer welfare facilities.NXP provides market competitive compensation according to the benchmarking of the electronic and semiconductor industry. Due to the Austrian Equal Treatment Act we are obligated to state the employment group of our applicable collective bargaining agreement (CBA) “Kollektivvertrag für Angestellte Gewerbe und Handwerk und in der Dienstleistung“, this position (fulltime) is graded in Employment Group V. Your individual experiences and expectations will be considered in the application process. Moreover, we provide attractive benefits to our employees like home office, flexible working time, meal benefits and more.
