Work & Travel in Malta
- Salzburg
- € 1.400 pro Monat
- Unbefristet
- Vollzeit
Schedule: 07:00 Midnight (rotational shifts)
Start Date: 7 July 2025
Work Model: Hybrid (initial training onsite, then mix of office & remote work)
Net Salary: 1,400/month (German language) + bonuses and benefitsAbout the RoleWere seeking a native or C2-level German speaker with strong English (B2+) skills to join our customer support team in Malta. You will help customers via phone, email, and chat, ensuring excellent service and timely issue resolution.Youll start with onsite training to immerse yourself in the company processes before transitioning to a hybrid model.Key ResponsibilitiesProvide customer support in German and English through various channelsResolve customer issues following company guidelines and policiesProvide accurate and clear information about products and servicesRecord interactions and update customer profilesEscalate complex cases when necessaryMaintain professionalism and empathy in all communicationsRequirementsNative/C2 German + B2 English
Excellent communication skills and customer service mindset
Ability to work rotational shifts between 07:00 Midnight
Computer literacy and ability to quickly learn new systems
Willingness to attend onsite training in Malta
Criminal record clearance OR two references from previous employers upon arrival in Malta (mandatory to start)Salary & Career ProgressionGerman starting gross salary: 1,650/month850 basic salary600 language premium200 level premium (Level 1 starter)Career progression: Level premium increases as you move up:Level 2: 250 premium Total 1,900 gross/monthLevel 3: 300 premium Total 1,950 gross/monthLevel 4: 375 premium Higher salary and responsibilitiesTaxes: Social contributions are deducted only from the 850 basic salary; premiums are not subject to social contributions in Malta.Government bonus: ~130 gross, paid quarterly (March, June, September, December).BenefitsHybrid work model after trainingPaid initial training onsite in MaltaFree transport service with pick-up/drop-off points:Bugibba in front of Top ChoiceQawra in front of Bella VistaPembroke Park & RidePortomaso RoundaboutSt. Julians Balluta Kiosk (opposite Malta Marriott Hotel & Spa)Sliema in front of Victoria Hotel (next to St. James Hospital)Gzira in front of Sparkle Image storeMsida Skatepark (in front of Turkish Minimarket)Flight ticket reimbursement up to 200 (after 6 months)Real estate agency discounts for accommodation searchPossibility to relocate with partners/children (costs for relatives not covered)Relocation InformationNo additional relocation package for candidates already in MaltaFor candidates relocating from abroad:Must arrive 7 days before start date to complete hiring documentsMust work onsite for at least 3 months (exceptions for those with housing and confirmed internet)3 weeks accommodation in a hotel (candidate only; relatives at own cost)Up to 300 relocation support (paid with first salary)Flight reimbursement after probation (up to 200; only for the employee)#Hiring #GermanJobs #MaltaJobs #CustomerSupport #HybridWork #MoveToMalta #CSJobs #RelocationJobs