Field Application Engineer (m/w/d)

• Engage with clients to understand their business objectives and technical requirements.
• Provide expert guidance on how our products and services can address specific client challenges.
• Conduct presentations and demonstrations to showcase proposed solutions.
• Translate business requirements into technical terms and lead the team in designing, building, and managing technology solutions.
• Build, lead, and federate teams around pre-sales and pilot projects, preparing solutions for deployment to independent customers and larger accounts
• Be the technical and solution expert facing customers.
• Assist clients in customizing solutions to their needs and integrating their data into our Cloud.
• Train and support our partners and customers during the solution lifecycle
• Track and document every part of the customer's implementation and utilization of the solution.
• Manage client & reseller communications as per the assigned responsibility in the project.

• BA/BS in related field: Business, Marketing, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering.

• A minimum of 2+ years’ experience in a customer-facing role, preferably as an Application Engineer or similar technical Pre-Sales role.
• Industry knowledge: Supply Chain experience would be a plus.
• Strong understanding of SaaS solutions

• Good English skills, both written and spoken
• French / German optional but would be a plus

• Project management skills: managing deadlines and delivering tasks/projects on time.
• Strong critical thinking skills and adaptability to evolving technical landscapes.
• Technical Acumen: understanding and explaining technical concepts to both technical and non-technical audiences
• Customer-centric at heart: every decision you make revolves around our customers and improving their experience.

PDi Digital