GBS Manager Strategy & Service Management (f/m/d)
- Salzburg
- € 104.300 pro Jahr
- Unbefristet
- Vollzeit
- PLACE OF WORK
- Siezenheimer Straße 29a, 5020 Salzburg
- AREA OF EMPLOYMENT
- Finance
- EMPLOYMENT TYPE
- Full-time
- SALARY
*willingness to overpay with appropriate qualificationsAs soon as possibleHow You´ll Make Your MarkYour main tasks in this role are:
- Lead and mentor internal team members and stakeholders within the newly established Global Business Services (GBS) team, fostering a collaborative and high-performance work environment
- Evolve the existing GBS strategy in line with ALDIs global strategic objectives and operationalise underlying measures
- Design and operationalise international board requirements
- Oversee the development and implementation of service management within GBS projects, ensuring alignment with organisational goals
- Define strategic GBS goals and translate them into tactical actions in line with ALDIs overall strategy and demonstrate expertise in organisational change and communication to enhance project success
- Support internal stakeholders and clients with in-depth performance analysis, providing actionable insights for decision-making
- Develop and produce global non-financial KPI reports and analytics to enable data-driven management at scale
- Oversee capability building within the Strategy & Service Management function to ensure sustainable excellence
- Drive significant value creation for Aldi globally through the further development of the GBS organisation and the extension of the current service portfolio
- Monitor and enforce SLA compliance to meet agreed performance standards;standardize and harmonize transformation transition strategies and ways of working
- Harmonise project deliverables and documentation to support process consistency and knowledge sharing
- Act as the primary interface between the service management team various international stakeholder, driving innovations and process improvements
- Collaborate closely with cross-functional teams to support end-to-end service excellence
- Relevant degree in business administration, business psychology, communications, HR, or related fields
- Several years of professional experience in strategic and organisational development within GBS, shared services, or consulting environments
- Ability to lead a team of 1-3 employees, fostering growth and collaboration
- Experienced in driving organisational transformation initiatives
- Skilled in senior leadership communication, effectively conveying strategic vision
- Experienced in presenting recommendations, gaining consensus and generating excitement for new ideas
- Exceptional people-focused approach, with a talent for building relationships and influencing stakeholders
- Outstanding communication skills, with the capacity to collaborate effectively in a multinational and cross-functional context
- Experience in creating engaging presentations
- Fluent in English, German would be an advantage
- Willingness to be part of a new and growing team and the ability to shape the future of the GBS organisation
- Comfortable in a 'start-up' environment where processes, responsibilities and structure are still evolving
- 6 weeks of annual leave every year for all
- A range of subsidised childcare support options
- Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
- Mobile devices provided to enable flexible working
- Relocation support (including visas/permits, home search and moving allowance)
- Free and subsidised healthy food and drinks provided at work
- Subsidised public transport
- Bike leasing program to save up to 20% on bike costs to encourage sustainable transport and improve affordability
- Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
- All the training you need to excel in your role
- Extensive personal and professional development
- High level of responsibility in a diverse and international business environment
- Collaboration with teams across borders
- Private health insurance discounts
- Comprehensive wellbeing & (mental) health support
- On-site & online sports with Wellpass membership
*willingness to overpay with appropriate qualificationPlace of workSiezenheimer Straße 29a, 5020 SalzburgStart of workAs soon as possibleHow to ApplyAll applications take place through our online portal. Simply login and submit your CV, photo, and all relevant certificates/qualifications.Share this job